FAQs

You have 12 hours to request any changes or cancel your order after placing it. Once this window has passed, we cannot guarantee any modifications or cancellations, as your order may already be in processing or shipment.

📌 Important Notes:

If your order has already been shipped, we cannot cancel it.

We are working on expanding our cancellation window in the future.

If you need assistance, please contact our support team as soon as possible at support@everythinganimee.com.

We’re happy to help! If you have any questions, concerns, or feedback, feel free to contact us.

📧 Response Time:

We aim to reply within 48 hours on business days.

Inquiries sent on Fridays will be responded to by the following Monday, but possibly sooner.

Your satisfaction is our priority, and we're here to assist you every step of the way! 🚀

We currently ship worldwide! Our primary shipping destinations include:

✅ United States

✅ Canada

✅ Australia

✅ United Kingdom

For other countries, shipping availability may vary. If you're unsure whether we ship to your location, feel free to contact us before placing an order.

Our estimated shipping times vary depending on product type and destination:

📌 Standard Orders: 12-15 days after purchase.

📌 Custom & Made-to-Order Items: Up to 4 weeks due to production time.

🚀 Important Notes:

Shipping times are estimates and may be affected by carrier delays or customs processing.

You will receive a tracking number once your order has been shipped.

International orders may experience additional delays depending on your country's customs regulations.

For any shipping-related inquiries, reach out to us at support@everythinganimee.com.

We offer a 14-day return policy, meaning you have 14 days after receiving your order to request a return.

📌 Return Requirements:

✅ Items must be unworn, unused, and unwashed.

✅ All original tags must be attached.

✅ The item must be in its original packaging.

✅ You must provide proof of purchase (order number or receipt).

⛔️ Non-Returnable Items:

❌ Sale items, limited-time offers, and gift cards.

❌ Custom-made or personalized products.

❌ Items that have been worn, washed, or altered in any way.

📧 To start a return, contact us at support@everythinganimee.com.

Refunds are processed within 10-15 business days from the date we receive and inspect your return.

📌 Important Notes:

Refunds are issued to the original payment method only.

Shipping costs are non-refundable unless the item is defective or incorrect.

If more than 15 business days have passed since approval, contact us.

🚀 Need help? Reach out to support@everythinganimee.com, and we’ll be happy to assist you!

📌 Fraudulent chargebacks will be disputed. Customers who file unjustified chargebacks may be permanently banned.

📌 All returns must be pre-approved. Items sent back without a request will not be accepted.

📌 Multiple return/refund requests for the same order may be flagged.